The ECSTSY Inner Circle is a membership programme designed to reward eligible customers with special savings, rewards, early access, member-only offers, birthday surprises and opportunities to engage with the ECSTSY community.
The website currently states that the ECSTSY Inner Circle is available to customers with a purchase of ₹999 or above. Please refer to the current programme terms for the qualifying purchase conditions and any additional eligibility requirements.
The website describes the following process:
Invitation delivery and activation are subject to the programme's operating conditions.
The website describes a one-year period of membership privileges. The applicable start date, expiry date and renewal conditions should be confirmed in the current programme terms or membership communication.
The programme page advertises 10% personal savings on eligible ECSTSY products for one full year. Eligible products, exclusions, offer stacking and redemption conditions are subject to the published terms.
The programme advertises 15% rewards on qualifying orders from your circle for one full year. The exact definition of qualifying orders, reward calculation, crediting, redemption, exclusions and expiry should be governed by the current Inner Circle terms.
Early access to new launches and limited-edition collections is listed as a membership privilege. Availability and access timing may vary by launch.
The programme includes member-only offers and curated gifting options. These benefits may be subject to availability, eligibility requirements and individual offer terms.
Birthday surprises are listed among the Inner Circle benefits. Any birthday benefit, including eligibility, registration requirements, timing and availability, will be subject to the programme's current terms.
Use the membership communication or account facilities provided to you. If you cannot access your membership or need clarification about your rewards, contact customer support with your registered email or phone number.
Not necessarily. The ability to combine membership savings with other discounts, coupons or promotions depends on the terms of each offer. Please check the applicable conditions before completing your purchase.
Enter your valid coupon code in the designated field during checkout and apply it before making payment. Check that the discount has been reflected in the order total.
A coupon may have expired, reached its usage limit, require a minimum purchase, apply only to selected products or be restricted to eligible customers. Review the offer terms and ensure your cart satisfies the conditions.
Multiple coupon codes may not be combinable. The checkout system and the applicable offer terms determine which discounts can be used together.
Bulk-order pricing or special offers may be available depending on quantity, product selection and current promotions. Contact us directly to discuss your requirements.
Explore the Shop All, ECSTSY and FELIGO sections of our website. You can also follow our official social media channels for product announcements, new flavours and promotional updates.
The registration requirements depend on the checkout process available on the website. Follow the instructions shown during checkout to proceed.
Use the password recovery option provided on the account login page, if available. Follow the instructions sent to your registered contact details.
Update your details through your account, if the relevant option is available. For an order already placed, contact customer support immediately because changes may not be possible after processing or dispatch.
Personal information should be handled according to the Privacy Policy published on our website. Please review the policy for information about data collection, use, storage, sharing and your applicable rights.
Never disclose your OTP, UPI PIN, card PIN or banking password to anyone claiming to be a customer support representative. These confidential credentials should not be shared to receive a refund or resolve an order issue.
Use the Contact Us form or email care@369foodcompany.com. Include your order number, product name and a clear description of your feedback or concern so our team can review it.
Stop consuming the product if you suspect a safety issue. Retain the packaging, batch information and purchase details, and contact customer support promptly. Please describe the issue clearly and include photographs where possible.
Prices, product availability, pack sizes and promotional offers may change. The price and product details displayed at checkout before order confirmation will apply to your purchase, subject to the applicable terms.
Images are intended to represent the product. Minor differences in presentation, packaging or appearance may occur. The product description, declared quantity and information on the packaging should be used to understand what is included in your order.
Check the product page again later or explore other available flavours and products. You can also contact customer support to ask whether further stock information is available.
Our website's Contact Us page displays an FSSAI licence number. You can also refer to the licence and food safety information printed on the relevant product packaging.
Visit our website regularly and follow our official social media channels. New products, flavours, collections and offers may be announced as they become available.